Bajaj Finserv — Cashback not received for AC purchase

Address:

Pune

Hi,

I had purchased AAC in the month of May 2021 & financed it through Bajaj Finserve. As per the T&C of loan I was eligible for a cashback of 1500/- after 3 months of EMI completion.
Today on Dec. 06, 2021 I have checked my account to see that my all loan is paid fully & still the cashback is not credited to my account.

My Consumer no is 6641667
Product availed for finance - LG-AC/MS-Q18CNXA
Product purchased at - Reliance Digital, Elpro Mall, Chinchwadgaon, Pune