[Resolved]  Bajaj Finserv — Consumer Durable Loan

Address:400063
Website:www.bajajfinserv.in

Hello,

I availed finance from Bajaj Finserv to purchase a mobile through my EMI card, I paid all EMI dues on time barring EMI overdue of July 2016.

On 1st August I received call from Bajaj Finserv customer care stating that "Our server is down so executive will com and collect cash", so I kept on waiting till 9 August 2016 for excutive to show up and finally he showed up on 9th August.

More than that I received call form Customer care of Bajaj Finserv stating that your EMI is overdue you have to pay charges.

Same happens in Sep 2016, customer care gave me a call stating server is down and executive will come and collect cash, I replied " Send me a mail from official email Id mentioning server down situation and guess what he hanged up the phone.

The blocked my EMI card since July month saying it will get reactivate after 45 days and now they are saying due to EMI overdue of august month EMI your card will be suspended for 45 days starting from 24 august 2016 which is absolutely unfair and childish behavior form Bajaj Finserv.

If these guys looting educated people like this then I can't even imagine how they will rob uneducated people.

So I recommend you not to go for Bajaj Finserv in future for any loan.

Regards,
Shekhar Parab.
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May 10, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Bajaj Finserv Customer Care's response
Hi Mr. Shekhar, we regret the inconvenience caused to you. Request you to share your customer id/ loan account number so as to assist you further.
Sep 08, 2016
Updated by SheksP
14143431
Oct 10, 2016
Updated by SheksP
MF
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