Bajaj Finserv — Credit vidya financial fitness report fees return

My Loan account on bajaj finserve number is flexi hybrid loan P454PGD7447417
This agent promised me that he will return the credit vidya financial fitness report fees which is 6999 once the loan account will be disbursed his mobile number is [protected] and also the half of the flexi fees will be returned as cashback which is 3999rs now he blocked my number and not picking up the call loan i have taken on 16th April 2023. I Also raised the request for returning the money but they are asking for written proof where they that they will return.