Bajaj Finserv — debited amount two times.

Address:

H. No. 476 Lane No. 4, Near Amzad Tea Stall, Rampur, Haridwar, Uttarakhand, 247667

I'm having a bajaj finserv emi card. 02 date of every month is the date for auto payment of all pending emis. Last month on 01/02/19 i've paid an amount of 5500 rupee behalf of my loan a/c. The next day on 02/02/19 bajaj has auto debited tha same amount which means 5500 from my bank a/c. After that i've went to bajaj finserv office situated at b. S. M. Tiraha, roorkee, distt - haridwar, 247667 on 02/03/19. They told me that the debited amount which is 5500 is reversed by the bank through neft on 21/02/19 which will be shown in the passbook entry between 22/02/19 to 02/03/19. Then i've shows passbook entry to the agent. He look up and said that wait at least one more week. I've waited. After that i went again on 11/03/19 to ensure that amount will be credited. I've printed the entry on passbook via passbook entry kiosk. But i saw that no amount deposited. I've again went to bajaj finserv office located at b. S. M. Tiraha, roorkee, distt - haridwar, 247667. One of the employees is asked me to go to the another employee. The next one done the same. No one is response to me. After a while one of the employees listen up my query. And told me that there is no option to credit my emi if i pay early before the date of auto debit which is 02 date of every month. Now they are asking me to pay some penalty for the another loan a/c as i'm not having the currect amount in my a/c when it will be debited. I'm curious that the penalty is about 900 rupees which i've to pay for my another loan payment. I need further action to this because there is no fault by my side. Please help me out of this.