[Resolved] Bajaj Finserv — December month's EMI of 401SAL00405269 not cleared due to invalid account number. | |
I got mail from bajaj fin that
"I would like to inform you that your December month's EMI of your Salaried loan Actt No- 401SAL00405269 has not been cleared from your A/c due to invalid account number.
Request you to kindly make the payment of Rs 12298+ 1000 penal towards your EMI at the earliest."
My complaint:
"You should desist and refrain from unilaterally imposing penalty Rs 1000/-.
Did u try to find out the reason, why this EMI bounced on account of wrong ac no., whereas from this a/c ECS is timely deducted since last one year. How can suddenly be ac no be wrong? Moreover, I also informed u that my ac is operative and have sufficient balance, and even then u r imposing penalty. Does any law exist or its totally your way? You are also jeopardising my credit history.
It's unfortunate that i took loan from Bajaj Fin. Anyway, i have closed/ foreclosed my loan ac yesterday, and u r requested to pl confirm the same. I also had tried the day before, but sbi payment was down that day.
Mukesh kumar" Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
REQUEST FOR IMMEDIATE CLOSURE OF COMPLAINT.
Reply
Dear Sir/ Madam.
Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your issue. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending
Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your issue. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending
Dear Sir,
Greetings from Bajaj Finserv! At the outset we regret the inconvenience caused. With reference to your post and our discussion we wish to inform that the EMI for your loan number ending with XXXX5269 was returned by your bank with the reason stated as ""Invalid Account"". We understand that your Bank account number was correct and was duly funded to honor this EMI. We would like to confirm that we have not levied any bounce charges for this EMI and refunded back Rs. 49/- charged as late payment charges. We further state that we have received the foreclosure amount for the loan and the same stands closed. We have shared the NOC/Closure letter for the same at your registered email id. For any further information, please feel free to write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
Greetings from Bajaj Finserv! At the outset we regret the inconvenience caused. With reference to your post and our discussion we wish to inform that the EMI for your loan number ending with XXXX5269 was returned by your bank with the reason stated as ""Invalid Account"". We understand that your Bank account number was correct and was duly funded to honor this EMI. We would like to confirm that we have not levied any bounce charges for this EMI and refunded back Rs. 49/- charged as late payment charges. We further state that we have received the foreclosure amount for the loan and the same stands closed. We have shared the NOC/Closure letter for the same at your registered email id. For any further information, please feel free to write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
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