Bajaj Finserv — Decrease in card limit without informing from 160000 to -18000 in just 2 days

Address:Vadodara, Gujarat, 390006
Website:[email protected]

We are having a bajaj finserv card which had a limit of 160000 on 22nd october and suddenly on 26th october just before diwali our card limit was -18000 wthout any intimation. We have a clear record and we have not lapsed any instalment. The people sitting in the bajaj office here in vadodara are useless as they have no answer except this that email to [protected]@bajajfinserv. their customer care no is also chargeable. this is ridiculous and reallly an unethical behavour. i want my card limit back or else i will get my card closed and stop paying instalment until i get to know the proper reason for this kind of behaviour. We have emailed them and they ask for cibil report but the cibil report is available with the company itself then how could we provide n from where? i want result ASAP
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Bajaj Finserv customer support has been notified about the posted complaint.
Nov 09, 2016
abcde@1234's response
Bajaj Finserv — Flexi loan drawdown

1 Review
Ab [protected]@1234 on Nov 9, 2016 Mark as Resolved

I am unable to withdraw amount from customer portal. Raised so many request, nobody is eresponding. i am fed up. Not suggesting anyone to contact them for this loan. All people are careless including manger and all. Fed up. Unnecessary vcharges. No manners. Befooling people.
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I am unable to withdraw amount from customer portal. Raised so many request, nobody is eresponding. i am fed up. Not suggesting anyone to contact them for this loan. All people are careless including manger and all. Fed up. Unnecessary vcharges. No manners. Befooling people.
I am trying to reach from past 20days they are not responding
Even i have the same problem initially my card limit was 1, 00, 000 then it was reduced to 70, 000 again it went down to 50, 000. I am not sure why these kind of services are provided and been taken back. I have no lapse on my EMI and have a clear repayment record. This is really annoying me i tried calling your customer care and no response from the, It's really awkard moment when try swipping for some required products. Please dont be unprofessional.

Get back to me @[protected]@gmail.com/Contact [protected].

Expecting a quicker response from bajaj team.
Even i have the same problem initially my card limit was 1, 00, 000 then it was reduced to 70, 000 again it went down to 50, 000. I am not sure why these kind of services are provided and been taken back. I have no lapse on my EMI and have a clear repayment record. This is really annoying me i tried calling your customer care and no response from the, It's really awkard moment when try swipping for some required products. Please dont be unprofessional.

Get back to me @[protected]@gmail.com/Contact [protected].

Expecting a quicker response from bajaj team.
Without any intimation my limit reduced from over 2, 00, 000 to less than 40, 000. Embarrassed when I told the shopkeeper that I have over 2lakh balance and he checked out and found this pathetic low balance... I have been using it for very long and always on time payments

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