Bajaj Finserv — Defect and delay in updating Loan part payment and collection harassment

Address:Bangalore, Karnataka, 560096
Website:bajajfinserv.in

I have cleared all oustanding loan amount through foreclosure, paid through transfer of funds to loan account using company portal. However, Bajaj Fin serv failed to update last two months EMIs paid, and kept on sending higher ECS, and charged late fees and bounce fee, whcih is not valid. Now Bajaj had already taken one full EMI of 9744 in excess of the due amount and sending ECS again the balance of 3110 in Nov month, which is already paid. I have produced necessary docs showing proof of transfer. The company's loan statement and repayment statement is already updated with the payment details and showing correct details. But BajajFinServ continues to send ECS for emis and taken more amount the the required. And charging penalty which is not fair. Kindly request to remit the excess EMIs taken along with overcharges for last one month. Despite so many complaints, they are unable to recitify and replying with vague answers. Nor clarifying the actions points.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Amarm, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this on priority. We shall revert to you at the earliest. Meanwhile, it will be great if you could help us with your mobile number and EMI Card number. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information