[Resolved] Bajaj Finserv — Ecs change and stop harassing for emi payment | |||
Hello Sir, i m jignesh sonawala n i have taken a personal loan from bajaj fin so that time i have give my salary a/c for esc for emi.but when my salary a/c as convert into saving a/c i have also inform by email to bajaj fin before 1 month on 2 dec 2013 the reason.but they have not help to change my a/c for ecs so know i m having ecs bouce every month n also they have started changes me for ecs bouce n i have request them to help me out of this issue.but they did not done yet.also bajaj fin person have started very very badly harresing me each n everyday for emi.when i have already request to bajaj fin for a/c ecs n also whenever collection person call me first time that time i promise them that i will pay this current emi by BOB netbanking.but they still do the same started harresing me again n again for emi payment so rudely n i don't known why they r doing this with me ???? since morning from 8am till 7:18pm from this number 61061000 they call me for 50times for same emi payment perpose n i have already promise them that i will paying emi payment from BOB netbanking today evening but they have not stop yet harresing me from bajaj fin...a very very big thanks to bajaj finserv lending for harrsing me n not helping me... thanks jignesh sonawala [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sir/ Madam.
With reference to your post and discussion, we understand that you want to swap your bank account details with us.
We would like to inform you that we have sent you the detail procedure for Swapping your Bank account with the scanned image of the ECS mandate form in a separate mail to your registered email address. We have arranged for a pickup of the ECS mandate form in the next week as per details provided by you. We also understand that the you have been receiving collection calls even after payment of the EMI. We would like to inform you that we have stopped the collections calls with immediate basis . We thank you for the feedback on collection calls, this will help us in streamlining our process.
With regards to your EMI card we would like to inform you that the same is been temporarily suspended inline with our credit policy.
For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and discussion, we understand that you want to swap your bank account details with us.
We would like to inform you that we have sent you the detail procedure for Swapping your Bank account with the scanned image of the ECS mandate form in a separate mail to your registered email address. We have arranged for a pickup of the ECS mandate form in the next week as per details provided by you. We also understand that the you have been receiving collection calls even after payment of the EMI. We would like to inform you that we have stopped the collections calls with immediate basis . We thank you for the feedback on collection calls, this will help us in streamlining our process.
With regards to your EMI card we would like to inform you that the same is been temporarily suspended inline with our credit policy.
For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
We would like to stop emis which are deducting through ecs process as we purchased iffalcon tv on[protected] through BAJAJ finserve on emis ordered in flipkart options but the tv is not working since 25 days till now as nobody are responding to our mails if the have stopped they come in contact so pls do something, monthly emi isRs.7334/-
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Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending