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Bajaj Finserv — Elite bajaj card not received

DEAR TEAM ON LAST 02-DEC-2021 I applied for bajaj elite card on your portal and also I made a payment on your portal
but till today I don't get any confirmation from your side not even I get any payment confirmation
even I mailed you for the same but still no solution I get from you,
just you raised ticket no SR65089156 but after that all most 5 days passed but nothing is process
kindly return my amt of Rs 4999
my traction id is[protected] dated 02/12/2021

Regards
AT THAKUR
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no revert from bajaj on my complaint of 08-dec-2021, if not then I need to issue legal complaint in consumer court
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