[Resolved]  Bajaj Finserv — EMI Network Card - Paid Fees and Completed Process - Unable to Use Card,I feel Cheated

Address:4th Floor, Bajaj Finance Ltd, Pune - Ahmednagar Hwy, behind Hyatt Hotel, Viman Nagar, Pune, Maharashtra 411014

I faced an Issue where I applied for a Bajaj Finserv EMI network card and It got approved within minutes and I got a credit limit, I even completed the ENACH Process and Paid the fees of Rs 567.
It says in the app that the card is ready to use, I tried to use it at Amazon and flipkart and the card is not working anywhere and If it is approved and the customer has a flawless cibil score, I am still facing issues and I am unable to log into the Experia portal as well and I am not receiving any OTPs on my phone for logging into the Experia portal.
I am only able to login to the app and it shows there that the card is active, When I tried to login to the Bajaj Store(No Other Store).
Your own Bajaj Store, it is showing that you don't seem to have an EMI card.
What kind of fraudulent practice is this ?
It should not be this difficult to use a credit card in 2021 with all the bells and whistles and especially when there is a requirement for relaxed liquidity in a Global Pandemic.
Very Disappointing experience.
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Jun 8, 2021
Complaint marked as Resolved 
Contacted the GRO at Bajaj Finserv, She was polite and helped me out in every details I had doubts about. Thank you Shwetank
Bajaj Finserv customer support has been notified about the posted complaint.
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