Bajaj Finserv — Error in Loan statement not getting correct from last two months | |||
Mail Sent to Them: I really got fed up the type of reverts you are providing from last 2-3 months. I have provided all the detail and my bank statement but not able to understand that why a simple thing you or your system not able to calculate. The statement provided by is so complicated that it is not understandable. Further, at the time of our discussion as per your trailed mail, you have assured me for call back in 30 minutes to discuss the points in detail but you have send the same thing as per earlier mail. I am again sending you my concern and statements for necessary action and checking at your end to correct my account balance: 1. Two bank statements showing the transactions with Bajaj Finserv, 2. Statement of loan a/c prepared by me on the basis of actual transaction carried out with Bajaj showing current balance Rs. 1, 49, 861/- however as per your it is 1, 68, 780/-, 3. Please also find the Interest working in the aforesaid sheet, which shows that there are differences what is calculated in the sheet and amount actually charged during last months, 4. As per your mail there is a overdue charges of Rs. Rs.586.71/- in my a/c however firstly you have not credited the amount on actual date i have paid and due to the same you have charged extra interest in my account in April-14 which has already been refunded in my statement on 12.05.2015 after my discussion with your grievance cell. then tell me how can there be a overdue in may account where is a direct debit facility is provided in my account. 5. Not able to drawdown any further amount, I am really amazed, surprise and not expected this type of services from the company like bajaj. and thinking neither deal not recommend to deal with company if proper resolution will not be provided now. Was this information helpful? | |||
Bajaj Finserv customer support has been notified about the posted complaint. | |||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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