Bajaj Finserv — Fake Interest Collected and It was not mentioned anywhere in the Loan Statement | |||
Hi, I have taken a laptop with Bajaj Finserv with Interest Rate of 5.8%(As informed by Loan Executive) from SYNERGY SYSTEMS & PERIPHERALS # CHENNAI, and loan executive said laptop loan comes with interest only, , but in Bajaj Finserv website it was mentioned 0% loan for all consumer durable like mobile, laptop, tv, washing machine etc. I took the loan after argument with 5.85% interest, after few days i received a Loan statement from Bajaj Finserv(attached here) it was clearly mentioned that its 0% interest and total amount collected from customer is Down Payment + Document Charges. There is no lines mentioned about the 5.85% amount collected from me. When i asked about this with loan executive they showed me the delivery order mail, it was again mentioned the 5.85% is the Subvention borne by Dealer, but it was being collected from all customers. As stated by RBI subvention should be collected from Dealer/Manufacturer but all the time it was collected by Customer. I have taken 2 laptop with same dealer and two times they have collected interest from me and both this interest is not mentioned in anywhere in the loan statement. Pls help to refund it. Thanks Was this information helpful? | |||
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Bajaj Finserv customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi,
Loan account number: 403SCE08169685 & 403SCE03566678
FYI, i have filed the same complaint with Bajaj Finserv Website, Again i got a cheating reply from that executive and it took more than 10 conversation to make them understand about my complaint, i dono whether they know English or not. Here i have attached the conversation also do check it you can understand they were trying to cheat with false information.
Even in the SOA its clearly mentioned about Subvention have to be borne by dealer and it was mentioned 0% interest. Pls check the attached 403SCE08169685_SOA.jpg
Thanks
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Loan account number: 403SCE08169685 & 403SCE03566678
FYI, i have filed the same complaint with Bajaj Finserv Website, Again i got a cheating reply from that executive and it took more than 10 conversation to make them understand about my complaint, i dono whether they know English or not. Here i have attached the conversation also do check it you can understand they were trying to cheat with false information.
Even in the SOA its clearly mentioned about Subvention have to be borne by dealer and it was mentioned 0% interest. Pls check the attached 403SCE08169685_SOA.jpg
Thanks
Thanks for calling as per telephonic conversation, here i have attached the bank and credit card statement of the amount collected from me during approval of loan.
Loan account number: 403SCE08169685 & 403SCE03566678
As per the loan statement of loan account 403SCE08169685
Advance Instl. Amount/Number - 11, 668.00
Charge collected from customer - 749
So the total amount collected from customer will be 12417, but they collected 14, 465.00 (including Interest paid by Mfgr./Dealer upfront - 2048)
[protected][protected][protected][protected][protected][protected]
As per the loan statement of loan account 403SCE03566678
Advance Instl. Amount/Number - 11, 500.00
Charge collected from customer - 749
So the total amount collected from customer will be 12249, but they collected 14267.00 (including Interest paid by Mfgr./Dealer upfront - 2018)
[protected][protected][protected][protected][protected][protected]
For this loan account 403SCE03566678 i have paid additional 2000 for upgrading the ram in the laptop thats why the total amount collected from me shows 16, 268.00
[protected] DEBIT CARD VPS/SYNERGY SYS/[protected]/0 14, 465.00 40, 000.49
30/06/2014 74332744182418112755575 SYNERGY SYSTEMS AND PE 16, 268.00
Do take action and refund the money to my bank account.
Loan account number: 403SCE08169685 & 403SCE03566678
As per the loan statement of loan account 403SCE08169685
Advance Instl. Amount/Number - 11, 668.00
Charge collected from customer - 749
So the total amount collected from customer will be 12417, but they collected 14, 465.00 (including Interest paid by Mfgr./Dealer upfront - 2048)
[protected][protected][protected][protected][protected][protected]
As per the loan statement of loan account 403SCE03566678
Advance Instl. Amount/Number - 11, 500.00
Charge collected from customer - 749
So the total amount collected from customer will be 12249, but they collected 14267.00 (including Interest paid by Mfgr./Dealer upfront - 2018)
[protected][protected][protected][protected][protected][protected]
For this loan account 403SCE03566678 i have paid additional 2000 for upgrading the ram in the laptop thats why the total amount collected from me shows 16, 268.00
[protected] DEBIT CARD VPS/SYNERGY SYS/[protected]/0 14, 465.00 40, 000.49
30/06/2014 74332744182418112755575 SYNERGY SYSTEMS AND PE 16, 268.00
Do take action and refund the money to my bank account.
As per telephonic conversation Mr.Gautam(Loan Executive) confirmed that 5.85% has to be paid by Dealer but they collecting it from customer with the help of Bajaj Finance Loan Executive by saying 5.85% is the Bajaj Finance Interest and this money will be taken by Bajaj Finance.
So kindly take action against the dealer and help me to get my money back. They were using Bajaj FInance name cheating all customers and they claiming this subvention from manufacturers also.
They are cheating both customers and manufactures with Bajaj Finance Name, so do take action ASAP.
So kindly take action against the dealer and help me to get my money back. They were using Bajaj FInance name cheating all customers and they claiming this subvention from manufacturers also.
They are cheating both customers and manufactures with Bajaj Finance Name, so do take action ASAP.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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