[Resolved]  Bajaj Finserv — Harassment faced while using bajajfinserv EMI CARD ([protected])

Hello Sir / Madam, I being told by your company that I am a very privilege customers of bajaj finserv and because of this I being given a EMI card by your company with a statement that this card can be used anywhere were ever bajafinserv has a tie-up. According I visited one of your partnered outlet in penta menaka, cochin, on 8th July 2014, with Ur EMI card to buy a new mobile phone, for my astonishment I was informed by the shop owner that my card is not valid. I spoke to your cochin office staff executive, she told me that she has no right to check if the card is block or not however she will speak to her manager and also she gave me his number. I contacted Mr. Sreekumar who informed me that he is the area sales manager - [protected] and he told me the card is blocked and the reason given I took my last product from cochin, and I have given my new bank a/c for SI. He said he will speak to bajajfinserve HQ at Pune. Till date he has not reverted with a solution. Your local staff is not at all helpful and more so they don’t have any right to check customer status as informed by your ASM Mr Sreekuamr. I would like to know Is this is the way you treat you privilege customers and why a card has been issued to me when I am only going to get humiliated in front of other. Regards, Salin Dius