Bajaj Finserv — Hefty interest rate and does not letting customer close account with full payment

Address:

RAIT KANGRA HIMACHAL PRADESH

73579981 | W52FGPGA719512
BAJAJ FINANCE DOES NOT LET THE CUSTOMER CLOSE THE ACCOUNT
CUSOTMER LIKE TO PAY FULL AND DONE WITH IT
HOW IN THE WORLD THIS BAJAJ IS ALLOWED TO CHARGE 34% INTEREST? DOES INDIA GOVERN BY LALA'S? NO WONDER PEOPLE RUN ABROAD WITH MONEY.
Really disturbed and disappointed by witnessing a case of total abuse and greed. This is done to poor citizens of remote villages in india.
Your Institution is scamming small innocent citizens of remote villages.
Here is the proof - Look at the attachment statement of this loan.

You are charging 34% interest. The loan type was changed without the consent of the customer.
You collected all the interest upfront (50K+ PLUS) and you are charging everything 600 pupees as a fee for something.
You are literally running fraud and taking away the hard into-earned money of innocent, remote village people.
They don't even understand what you are doing. Nothing changed. There are still sahukar like your bajaj people, which are still sucking on innocent poor people.
The branch and the bank are also not letting this person close this loan (we donated money to have him pay the loan fully) but your branch does not accept it
This poor village person does not understand it etc to make payments. We helped him and installed the app, but now the app also does not let him pay - card limit reached.
We jumped the card limit and yet again your application does not accept the payment.

This is total fraud you are running by ruining lives of innocent poor villagers. Look at the attached statement you will realize how badly your institution is sucking money/blood from these poor peopleClose the freaking account. Accept CASH OR CHECK or whatever, but stop drinking their blood anymore.
I will escalate it if this doesn't get fixed. Refund some of the amount of this poor villager and close the account by accepting his payment. How can any government make this kind of mess? Your website does not offer any option of closing the loan either.