Bajaj Finserv — Huge Fixed Foreclosure Charge - for Hybrid Flexi Personal Loan

Address:5th Floor, B2 Cerebrum IT Park, Kumar City Kalyani Nagar, Pune 411 014 Maharashtra

Sir,

I have a Bajaj Flexi Hybrid Personal Loan Loan Account Number: P402PSA5732415 disbursed on 15/10/2022 . The total Loan amount was 21.75 Lakh and I have made part payments of Rs 19, 19, 503 and only 2, 55, 497 pending as utilized.

Currently I am trying to foreclose this loan I noticed that Bajaj charges me a big "Fixed" foreclosure fee of 1, 02, 660.00 no matter how much I repaid.

I strongly believe this is unethical as normally foreclosure charge will be taken for pending outstanding amount.

I believe this Fixed foreclosure fee against the Total Loan amount is against RBI Guidelines on personal loans.

RBI Circular :
https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=11646&Mode=0

Please explain how and why Bajaj charges such a big fixed Foreclosure charge on Total Loan Amount instead of pending Amount. Please explain with related RBI guideline which allows Bajaj to take Foreclosure charge like this. [ Please dont show me your criteria/condition on this. I dont give any value to it as I have experience with Bajaj Suraksha Loan "Product" which you deny customer to Cancel/surrender/transfer against IRDA policy...But I got it refunded through IRDA and Maxlife/Bajaj as it was a pure cheating Product. ]

I request Bajaj to follow RBI Guideline, allow me to foreclose by Hybrid Personal Loan without any Foreclosure Charge.
Was this information helpful?
No (0)
Yes (0)
Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information