[Resolved]  Bajaj Finserv — Mental Torture due to unwanted phone calls from company people.

Address:Lucknow, Uttar Pradesh

Dear Sir, I am Pawan Kumar, a resident of Lucknow (UP) since 2003. I took a loan from your company for purchase of LG(model- LGLCDTV32CS410) make LCD TV under the agreement of 4560CD00076789 on dated[protected]. All the EMI has been paid by me and NOC has already been issued by your company. Further I am getting phone call from phone number [protected], [protected], [protected], [protected] for the last few days that I am defaulter against personal loan of Rs. 50, 000.00. They are going to file FIR against me. However except the agreement mentioned in para one, I have never took any other loan from your company. I visited the local office at the Indira Nagar, Lucknow and they also told me that no loan amount is pending against me. The service request number generated by the Indira Nagar office in this regard is SRN01683385. However they told that another Pawan Kumar Singh from Delhi with Loan agreement no. 4010PL00129235 is defaulter and it is possible that the same is showing under your account. The loan to Pawan Kumar Singh from Delhi was disbursed on[protected]. Even after contacting your local office, problem has not been resolved and I am getting unwanted calls from the above mentioned numbers which is not desirable. Sir I request you to rectify these anomalies in your system immediately without any further delay as the phone calls from these peoples are giving me sleepless night. I am very disturbed. If the problem is not resolved within a week then I will go to the consumer forum and will lodge for compensation of Rs. 10 lakh for mental harassment. Thanking you With best regards Pawan kumar Lucknow M- [protected] [protected]@yahoo.co.uk
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Aug 13, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir,

We apologise for the inconvenience caused to you and appreciate your patience.
With reference to your post and our discussion, we would like to inform you that due to an inadvertent error from our end your contact details got updated in our records. We have rectified the details and going forward, you shall not receive email from our end. For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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