Bajaj Finserv — Payment delay

Address:

Raheja tower Anna Salai

Dear sir/madam: I took consumer finance loan in bajaj finserv for 8 month I have paid few month emi properly only this month I dint pay due to father as admitted in hospital in emergency for that I need some money to arrange it I told bajaj agent that I'll pay you next month with current and past emi in same date.. His agent talking worst language and making my family in trouble already dad is in serious condition I don't know what to do them plz help us..