Bajaj Finserv — Personal loan : 405sal2223548 foreclosure charges

Address:	Mumbai City, Maharashtra, 401107
Website:	www.bajajfinserv.in

Hi,

I had taken personal loan from bajaj finserv on 29th april 2016 because they promised me nil foreclosure charges post the clearance of first emi and zero prepayment charges while signing the loan agreement. I agreed to take the loan as i needed the loan amount of rs. 4 lakh only for a week and wanted to close the loan asap but as per the policy waiting till the first emi (2nd june) to be cleared. To my surprise, i got a mail from the company regarding the change of policy and now there will be a foreclosure charge of 4.06%. I was totally into shock!! I dropped a mail to the customercare: wecare @bajajfinserv.In, called the customer care, dropped a level 2 mail to [protected]@bajajfinserv.In however, they are adamant on the policy change and forcing the customers to pay this illegal charges.

Loan account number for reference is 405sal2223548.

I want to close the loan as per the loan agreement signed between me and company. And as per the loan agreement, i am not entitled to pay any foreclosure charges. So, please close my loan asap. I am ready to pay the outstanding principal amount by cheque.

Attaching the email communication before taking the loan in which they have clearly written nil foreclosure charges and zero pre-payment charges.

Thanks,
Ekata