[Resolved] Bajaj Finserv — Personal loan | |||||
Hello, I got a call from bajaj finserv team about flex loan. I said not required, but their sales representative pushed me to go for loan as thier target is not get met. As per their explanation about laon product: i need not to pay any thing till i use any amount for bajaj finserv account. So i had given ok. Later i received loan approved mail with processing fee approx rs 9500/- and insurance rs 30, 000/- mentioned. When i approached agiain sales representative they given in writing to return the processing fee and without any insurance. With their commitment i had given ok. After loan received, i found processing fee and insurance both are deducted and remaining amount send as loan amount. Since receipt of loan i am trying to contact sales representatives (Mr santosh), he is saying we cannot do refund the processing fee & cancel the insurance. I need justice. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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Hi there, we regret the inconvenience caused to you. Request you to share your loan account number/ customer id and write to us at [protected]@bajajfinserv.in so as to assist you further.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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