Bajaj Finserv — POOR CUSTOMER SERVICE - NEED EXPLANATION & REFUND | |||
Dear Team, Myself Gokulakrishnan ([protected]), am holding BAJAJ FINSERV EMI card & i am paying the payments for 3 products, In the Month of June on June 10th INR 700 was debited from my account even after deduction of the three payments (Details mentioned below). I tried many many time to reach the customer care but all the time line was busy & i even tried calling to Mumbai branch office where they are cutting my call, i have ever seen such a worst customer care service like this. Please find the below mentioned Details for your reference NAME - GOKULAKRISHNAN EMI CARD NO - [protected] NOTE 1) ECS AMOUNT OF INR 2445 WAS DEBITED FROM MY ACCOUNT ON 02ND JUNE 2015 - CUSTOMER DURABLE DETAILS 4030CD06269959 2) ECS AMOUNT OF INR 2673 WAS DEBITED FROM MY ACCOUNT ON 05TH JUNE 2015 - CUSTOMER DURABLE DETAILS 4030CD06857463 3) ECS AMOUNT OF INR 1500 WAS DEBITED FROM MY ACCOUNT OF 05TH JUNE 2015 - CUSTOMER DURABLE DETAILS 4030CD05554521 4) ECS AMOUNT OF INR 700 WAS DEBITED FROM MY ACCOUNT ON 10TH JUNE 2015 - i am expecting a positive response from you people towards the deduction charges of INR 700 on priority & also refund the amount. Was this information helpful? | |||
Bajaj Finserv customer support has been notified about the posted complaint. | |||
1 Comment | |||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Thank you for sharing your Loan account number. We have initiated the process of resolution of your Complaint. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending