Bajaj Finserv — Regarding My Personal Loan and No Response for my complaint

Address:

Thiruvananthapuram, Kerala

I needs a personal loan and i tried to apply online but my state Kerala was not there i asked this through mail but response and leave it.After that your customercare executive called me and said we will gave u loan and its approved 1, 08, 000 also she talked about the emi details and said ur executive will come and collect the documents but no one came i was waiting in my office.So i called to trivandrum office then they said we are unable to give you its not in our geographical area.Is this is the way towards a customer.I was your regular customer and u called me and said loan is approved then telling NO...so irritating.I complained through mail several times but no response[SR number--SRN02882426, SRN02943072, SRN02970873].After that i posted in your fb page u said gav ur contact number we wil resolve it soon i gave u my details u didnt contact even a single time.After that u said new loan is approved again no response check ur fb posted by RATHEESH J.Yesterday again asked my contact number but no response.I didnt expect such bad way of approach to your customer.I called your customercare she doesnt approach in a good manner.Please take necessary action for atleast this complaint and approve my personal loan... RATHEESH J [protected]