[Resolved]  Bajaj Finserv — regarding roi for my loan transfer

Address:Hyderabad, Andhra Pradesh, 500081

I have transferred the loan to bajaj finserv from sbi. Bajaj finserv manager promised me that i will get 8.35% rate of interest via mail. I agreed for that and transfered my loan to bajaj finserv from sbi.

After releasing the cheque and i saw the account in online portal of bajaj finserv about the rate of interest. It is mentioned as 9.15. I called so many times to sales manager and wrote a mail (Multiple times) to customer care about my problem. No response from them. They are not even lifting my phone also.

My loan number is 400hop60639859.
Process strated on november 15th.
Cheques issued on december 21st.

Kindly resolve this problem.
I am in business trip and my phone is not working. Anything please communicate on my email id: adusumalli. [protected]@gamil.com
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Mar 20, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
Complaint comments 

Comments

I got a cal from customer care to make a payment to unblock the card but still my card is not working and the people from belgaum office making confusion to customer and taking more money kindly help the customers
Dear Sir/Madam
I have requested for EMI Card but physically still i didnt' received.
Please provide the Email card No same on my registered Email id.

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