[Resolved]  Bajaj Finserv — Request for correction CIBIL report

Address:Burdwan, West Bengal

To The Bajaj finserv lending Bajaj finance limited Dear Sir, With due respect I beg to state that I had taken a consumer loan in 2006 ( Loan a/c no.[protected]. I was paid my EMI on time through my savings bank account. But due to some problem I had to closed my bank a/c on the advice of my lawyer. But before closing my bank a/c I had duly informed your office and agreed to pay my EMI in cash to your collection agent. But your collection agent never came on time and I have paid fines for late payment charges. When I refused to pay the fines because of your fault and I was not liable to pay the amount. Then your collection agent threatened me. Then I informed the collection agent to collect the due amount of Rs.7072/- as early as possible but he had not visit to collect amount. I called him several times but he did not come. In the meantime I got a chance for a government job. So I became busy. After some days I went to your Durgapur office and told to Mr. Sudip Chakraborty that I will make payment through the court. After that, he agreed to receive payment. Then I made the payment and the account closed and received the NOC. But my CIBIL records is still showing overdue and written off. Though I had made full and final payment of Rs.8000 (Eight thousand) on 08.08.2012. I have the cash receipt slip and NOC . I had also taken two more consumer loan a/c no. 4f20cd00004588 and 4f20cd00006882 which were paid and closed in time. But my CIBIL records is not showing this. I therefore request you to remove overdue and written off. form my a/c no.[protected] And give CIBIL SCORE of the other two loan a/c no.4f20cd00004588 and 4f20cd00006882 . Thanking you, Yours faithfully Sona Mahato [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Madam.

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

For resolution of your queries, kindly write to us online by visiting the following url on our website:
http://www.cibil.com/contact-us

We would further like to advise you not to divulge personal / financial information on public forums.

Regards
Dear Madam,

Greetings from Bajaj Finserv! With reference to your post and our discussion, we apologize for the inconvenience caused. We would like to inform you that we have sent your loan details for CIBIL updation and same would be updated in the next 6-7 working days. For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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