Bajaj Finserv — Salaried Personal Flexi Loan - Allotted with false commitments and signature of mine were done by Salesman to sign the agreement copy

Address:

Bajaj Finance Ltd. office no 601, 6th Floor Bajaj Brand view Building CTS no 31, Old Mumbai - Pune Hwy, Wakadewadi, Pune, Maharashtra 411003

Loan Account Number - 402SPFEX530460

I was sold this product with false commitments and the salesman did not inform me of the yearly maintenance charges and Foreclosure charges for the same. I had even told the sales man I do not need this loan he said sir please take this loan keep it active for 1 year and then you can foreclose it without any charges.

In order to sell the product to me knowing the customer will not accept this loan by understanding the terms and conditions he gave me false commitments verbally on the call asked me to send an email to bajaj finserv accepting the offer where no terms and conditions were written and the Sales man signed the physical loan agreement copy himself and submitted it to bajaj fineserv.

After completion of 1 year tenure I was charged around 2400 Rs as maintenance charges. when I enquired to foreclose, I was informed to pay 38, 000 Rs as foreclosure charges. then I got to know the exact plot. I was misled by Bajaj finserv sales representatives by using illegal ways by signing the agreement themselves. I even called the Bajaj customer care yeasterday and raised a formal complaint with Bajaj however the service request was closed without even contacting me and trying to understand the fraud intentions of the Sales executives involved in selling me this product. Now I would like to inform Bajaj finserv by consumer complaints forum. if they do not act and allow me to foreclose the loan without any charges, i would go ahead and lodge and FIR and legal complaint against Bajaj finserv by trying to impersonating me and signing themselves the legal agreement copy to be signed by me physicals without even informing me.

If you want to verify my signatures. I even had my home loan with bajajfinserv that I closed recently. the signatures of mine can be validated from there to the document attached for this salaried personal flexi loan they tried to sign exactly like me but we can easily note down the difference between the original & duplicate.

Please check the repayment schedule, I have not used this loan and have to unnecessarily pay charges for fraud activities done by BajajFinserv sales representatives.