[Resolved]  Bajaj Finserv — Stay away from this one

Address:

Hyderabad, Andhra Pradesh

DEAR SIR

I AM SNEHA .I AM PRODUCT LOAN CUSTOMER OF BAJAJ FINSERV SERVICES.MY LOAN ACCOUNT NO. IS
:LOAN ACCOUNT STATEMENT FOR 4000PL00391173.

Today iam sending this mail to you for seeking help on this issue to solve with courtesy.

On October / November 2012, from bajaj fin-serve a executive has come to my place and he told me that they are issuing EMI cards for working people. that time i don't need of the card for the same. he told he is having the targets. he requested me for the core to apply the card. but i don't remember his name he forced me to apply the card.

He is not given me time to read any agreement before signing the application. he just took my Id card and my personal details and blank application signature.and he told if its approve then i will receive it with Payment Limit of card

Because of him i had apply the card, i never have been applied any credit card on past, unfortunately, its got approved and i received the card on the same,

Mean while i got so many calls from your customer care to use the card, & they will convert it into 0% EMI and No Charges for the same.what ever the money i am going to use for that they will convert it to 0% EMI.

Because of there followup & ( 0% EMI and No Charges) i start used the card, A executive has came to me and he took all relevant docs and he took signature on every where in the form. till here The service was extremely good.

They are started deducting the money from my account on every month.

Unfortunately i lost my job, i entered into credit, iam unable to pay the remaining EMI "s.

I think On January 2014 one of your recovery agent has came to my home and he started using abusive language and he has threatened me that he will give police complaint, and he informed the my neighbors also, he came every day to my house and started threatening us, to pay back the entire Loan amount.

After 1 week he came with a person in mufti to my home stating that he is a pollice, and he told to my parents that they are filled the missing against on me.

That time i was went out of station for searching the job.

When i came back my parents are scolded me. and they said will go to court for justice. because we have all proofs who all are came to my home and what they spoken every thing has recorded in CCTV camera. and phone.

Many of my well wishers insists me to go consumer court and file a case against the company and his executives on giving the physical strain and mental agony suffered by the company to the all family members; and address a letter to
& Human Rights, Ombudsman and file a case on company.

even though i never given any complaint anywhere, because i know i took a loan from you, by unknowingly, its my fault. i know i want to repay at any cost.

now again i got the job now i started savings, one day i received the call from your company to repay the loan, i asked them to come down to my office.

Mr Omer and Sivakumar has came to office and started threatening me to pay entire amount immediately around 80000 to 1, 00.00/- but they are not giving rite figure, where the loan amount is 80.000 and i already paid 29575.00 to you.


The difference amount is approximately 50445.00


They are asking me to pay entire money in 2 installments, where i cannot pay, Even though they have given one more option to pay 60000 and remaining money will be waived off, but iam in confused, how to trust, i have seen many people has got cheated with fraud agents / executives, even i have read in consumer forums.

I have lost trust on you, where your executives has been harrased me on the past.

As I Told you that utmost good faith, i started saving now i can repay the loan in 10 installments with 0% interest,
If you charge any thing more its a heavy burden for me, it may deemed mental stress, and i can go to court of law to approach the same to pay you in 10 installments or any.

iam ready with above this option, i want your permission for the same. this time i will pay completely without fail. this mail you can confirmation on my repayment.

I have seen your comments on http://www.consumercourt.in page

I thought there will be a some one who can understand the customer and values.

Awaiting for your reply for next process.

Regards
Sneha B
[protected]
Hyderabad