Bajaj Finserv — Wrong Commitment & Fraudulent Practices - 401SPF86750129

This is in reference to an OD Facility I have availed from Bajaj Finserv.
Reference No - 401SPF86750129.

Bajaj Finserv is a huge organization and should not have taken more than few attempts to resolve my concern(s). I have been following up for many months and there has been no resolution or even a useful attempt with a mind-set to resolve the problems I have been facing.

Its more than 20 months of continuing follow ups and changing timelines. I'm still not getting any resolution for any of the points as mentioned above. Rather, i have been patiently paying the amount they have asked for. Reiterating the issues via this platform once again

The agreement you are referring to does not carry my signatures. To check for the signatures your department also asked me to submit my PAN Card (carrying signatures) after which there was no answer. Therefore the below points including forged signatures were never agreed to (interest rate, converting OD to Loan/EMi system)

Further, there has been not one but many important issues which are never answered from your side.

1. I sincerely have requested earlier to not deduct any amount from my account, until the issue of "Wrong Commitment & Fraudulent Practices" gets resolved from your end. (but you keep trying to do so, why?)

2. It's not an OD facility. (Wrong Commitment)

3. Conversion of OD facility to Loan and EMI system, (Never agreed on this, instead i have repeatedly shouting and requesting on mails but my request is to fall on deaf ears.)

4. Insurance added while I denied it in the beginning (Against my will, fraud selling)

5. Form never signed and agreed on (your copy does not carry my real signatures, as I still have the blank form with me) - I guess this being the most extreme case of fraudulent activity.

6. Total amount I have availed using the facility is Rs - 3, 69, 000/- and the amount paid so far is Rs. 3, 62, 239/-.

I have no clue on how you calculate your EMI as there is very little left to be paid.

7. Very Important - ECS is stopped in the month of November' 2020 and you have been notified about the same (reference to my previous mails). I will not bear any charges pertaining to bounce / bank rejection.

Your ECS is stopped because you unauthorisedly have mentioned details like - Total Amount - Rs. 178, 632, 400/- and pending amount - Rs. 178, 632, 400/-

My only pending dues towards you are that of Rs. 6, 671/-. I'm willing to close the account by paying the mentioned amount only.

I have already sent you notification & notice respectively via the consumer complaint platform.

In case any of your collection team harasses me or my family, I will not hesitate in reporting the matter to local police and law authorities.

Thanks & Regards
Mayank
Mobile - [protected]