Bajaj Finserv — Wrong information and hard selling of products

1. Sales representatives from Bajaj Finserv with no information of the full product give a call and hard sells the product by sending frequent messages.

2. I applied for "OVER DRAFT" facility with Bajaj Finserv, initially I was said that there will be only below mentioned fee and the amount
A. Over draft processing fee: 0.5% of approved OD and in that I will get
0.25% cash back (I have a written mail for this)
B. Stamp fee of 200 INR
C. Flexi fee of 4999 INR

I had accepted only for above fee and only on the confirmation from sales representative, I aggreged for the applying for OD.

3. Now they have charged 4999 INR as Credit vidya fee and 3999 INR as Insurance fee, for which I had never aggreged and was not given any information on that.

4. Even after multiple discussion with people like "Nandan Chaudhary" (nandan.[protected]@bajajfinserv.in), Chennakeswari (bussa.[protected]@bizsupporta.com), Paras Aggarwal (paras.[protected]@loans4wish.com). the people who contacted me for loan and other discussions and now not replying and still giving wrong information saying that this will be reimbursed/ pay back after 1 year.