Bajaj Finserv — Wrongly charged expenses

Address:

Kolkata, West Bengal, 700013

Loan acount no. 410pro18628925


This is to bring to your kind knowledge that i had availed the above mentioned unsecured loan of rs. 20 lacs from bajaj finance upon their offering of such loan to me. The loan was approved by me with the condition of nil foreclosure charges. The loan was accordingly signed with nil foreclosure charges. (Proof of the same is attached as annexure i). The timely repayment of the loan as per emi schedule started on 2nd feb 2016. Timely and regular payments are going since then.
On 23rd may 2017, i requested the company for a foreclosure statement. I was shocked to find a foreclosure charge of 4% + taxes. I wrote to the company, mailed to them, spoke to the concerned officers, but was met with a deaf ear. They cited some recent changes in company regulations. I insisted that the same could not apply retrospectively. The concerned officers posed their helplessness.
I request your kind self to please help and also take measures that such fraudulent practices at the time of grabbing business be completely stopped for all times to come. Innocent consumers suffer largely on such counts.
Thanking you in anticipation.

Yours faithfully,

Manoj kumar agarwal
[protected], [protected]