Bangalore Metropolitan Transport Corporation [BMTC] — behavior of the conductor bus number ka 01 fa 1596, route: 356n

Address:

560008

We tried boarding the bus at stop palace guttalli, at around 8:15 am 27 jan 2020, i don't know why the conductor was in a bad mood and was forcing the driver to leave the bus stop even though there were passengers boarding the bus when asked he replays with an unpleasant tone that how long can a bus wait at stops and he is in a hurry, i did not understand what was the hurry rather than to do his primary job to serve the public who is paying for the service, driver was kind and considerate and saw an injured person and waited till he boarded the bus.
The conductor also gave the not so logical answers and said the bus will only stop at bus stops and he made his driver stop around 50meters far from the bus stop at maharanies college stop. This particular behavior of the buses is not just confined to this one bus but all the busses when they i mean conductors and drivers are in good mood they do exceptionally well in serving the public. I appreciate those well-mannered employees of the bmtc organization and i am grateful to the services provided to us by the organization. And i pity when these kinds of incidents happen and with a lot hope i am presenting you my grievance, i am not asking you to take strict actions on that individual who behaved rudely but anything or something that can be improved will be of great help.