[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Complaint against bmtc bus conductor for not giving ticket for a paid fare

Address:Bangalore, Karnataka
Website:BMTC

Respected Sir/Madam, This is to make you aware of the incident happening in the BMTC bus. Today on 28.12.2015, I and my children travelled by BMTC bus no.45 D, around 1:30 to 2:00pm.We took a bus from Majestic to K.R.Masjid. I paid him Rs.50 and asked him for ticket and change. He gave Rs.10 back and went away. I asked him many times for the ticket, but he never took any notice of it. There was lot of rush in the bus, so I could not get up. Everyone sitting beside me witnessed this incident . At the arrival of the K.R.Masjid bus stop, he got down . We also got down and I asked him for the ticket again. He just shook his head. I warned him that I would complain in the BMTC. But he just told "chalta hai, chalta hai", and the bus rode away. We stood there helplessly. We have just shifted to Bangalore, 6 months before and this is the 1st time I am travelling with my kids in bus, to encourage the usage of public transport. This is really a shocking and disappointing . Problems like this should immediately be taken care of. I hope this wouldn't happen again and the problem would be rectified. Thanking you. Yours sincerely, Akila.B
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, With reference to your complaint this is to inform that, action will be initiated for his lapses. Further pl. provide the particular vehicle no to identify the erring crew and to take necessary action on him. And also line checking squad will be depute on the said route to conduct the surprise line check and to take necessary action. BMTC
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