Bangalore Metropolitan Transport Corporation [BMTC] — Forgot to give the change in BMTC bus

I am Vasanthi S..On 20/4/2023 i was traveled from Tinfactory to Bellandur City light Appartment and i gave 50Rs for the ticket the ticket cost was 20Rs and they did not gave change they mentioned balance 30Rs on back side of the ticket and they conducter was forgot to give 30Rs
Bus No: KA57F3311
Tkn No: 8906
Depot-20
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