[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — Rude behaviour of Conductor and Change rendering concerns | |||||
Hi, I commute from Nagwara to Ecospace every day in BMTC Volvo buses. I boarded this same bus 3 times and the behavior of this conductor was rude. Every day they hold the change and will not give us back until we ask for it or there will be 5 Rs pending all the time (Airport Volvo, Vajra are too good as they ask back whoever wants the change back). Really sad to inform you that the guys in private bus are better than the Volvo conductors. When BMTC started Volvo service how good it was and the way they behave to customers. Now everything changed and they target especially people from IT organizations thinking they earn more. I gave 100 Rs and he wrote 25 back side of the ticket. I informed that I got change and can render, still he said he will give while getting down. I saw one passenger near to me giving him change or 20 Rs in 1 rupee coin. Still while getting down he said he do not have 25 rs to give back and he abused me giving 10 Rs asking back the change. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response BMTC regrets the inconvenience caused, taking note of yourcomplaint necessary direction has been issued to concerned depot authority to take necessary action against the erring crew for his lapses. This is your Docket no- BMTCC10178072, for your reference. Regards, BMTC Nov 07, 2016 Venkateswara Guptha Yama's response We could see 30 Volvo buses in between this half an hour, which are running for company routes, but no 500 CA route bus.
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1 Comment | |||||
Comments
No other buses are coming on the route, which goes to ITPL, standing on the road from past half an hour. And waiting on outer ring road.
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