[Resolved]  Bangalore Metropolitan Transport Corporation — daily pass

I am mr. P. Arumugam, ex-vrs-supdt of central excise-acp, no: 14/3. 4th cross, santhinagar west, hosur-635109.
I am central civil pensioner. I visit shivajinagar, cghs clinic every month for a health checkup and getting medicines from central government health scheme clinic, shivajinagar. Today,[protected] morning myself and my wife uma boarded the 600f bus from attibele bus stand. I obtained bmtc daily passes 2 nos and paid rs.140. The conductor issued the passes. After crossing electronic city, we changed bus and boarded another bus to shivajinagar. At about 09.00am, while getting down at shivajinagar bus stand, bmtc checking officers checked our passes. They checked the passes and asked us to pay rs.50 each as fine for the lapse of not getting rs.5 tickets along with the rs.65 passes. I told it is not our fault.in the morning crowd, the conductor missed giving the rs.5 tickets while issuing the passes.in spite of our telling the details and showing our aadhaar id cards, the checking officers forced us into their car and took us to the nearby police station. After wandering for sometime, they stopped and they requested us to pay rs.50 each as fine. As i was in urgent to go to the clinic to meet the doctor, i paid rs.100 and obtained the receipt.
On many occasions, i have seen hapless passengers paying fines for not signing or not producing id cards etc. Instead of giving additional rs.5 ticket, the authorities would have put a rubber stamp to re-validate rs.65 pass as rs.70 pass.
This appears to be the novel modus operandi: the checking officers who wish to book as many cases as possible, conspire with some conductors. The conductors collect rs.70, but issue rs.65 passes. The checking officers would check and register cases and collect fines from passengers.
So bmtc daily pass cost is rs.120 and not rs.70. The illiterate passengers, coolies, daily wage workers, patients, pregnant ladies, ladies with children and bags, pay the fine of rs.50. Their one day food is cheated by the bmtc checking officers.
In this modus operandi, the advantage for bmtc is that, the affected passenger would not make any complaints with bmtc higher officers or consumer forum. The hapless passengers who pay fines are from different places in the city and their cry would never be heard.
As a responsible senior citizen, i file this complaint against the bmtc management. I request that the case is taken up and justice rendered. I demand a compensation of rs.1, 00, 000 each for the insult, humiliation and stress.
Mr. P. Arumugam,
Mob & whatsapp: [protected]
Email: arumugamp. [protected]@gmail.com