Bangalore University — Not received my Degree Certificate even after 5 years of graduation

Address:Mount Carmel College, Vasanth Nagar

My name is Ahalya Manoj Nair and I am a graduate of Mount Carmel College batch 0f 2016-19.
I am an NRI student as my parents are settled in the Middle East which already makes it quite difficult to apply for the degree certificate as they require us to not just pay for the certificate online but come and submit the semester certificates in person to the university.
Despite the geographical issues, I was able to manage submitting the required certificates last year via email.
I am now applying for my Master's program abroad which would obviously require my degree certificates thus stalling my application process.
This situation has been quite stressful and I have been asking or rather begging for a piece of paper that rightfully I have to receive but it is pretty much impossible to get in touch with Bangalore University and they don't seem to care about the situation as they haven't replied to the emails that we have sent.
I would be greatly appreciative if you could help me retrieve my degree certificate as the program starts in September 2024 and I need it to complete the application process as soon as possible.
As for Bangalore University, it is about time you update your outdated process of sending through documents; this has been a hassle for many students especially those who don't live in Bangalore. Do better!
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