Bank Of India — Pan required in online fdr (without cross limit)

Address:	Indore, Madhya Pradesh, 452012
Website:	www.bankofindia.co.in

Dear all,
Bank of india online banking consumer is required to registered pan if they are requesting online fixed deposit on banking portal.
Either consumer is making fdr for rs.5000/- he is first registered his pan at this branch, this is not a guideline of rbi . As per other bank when pan is not submitted tds deducted by bank @20% & if pan submitted @10% & if form 15g/h is submitted no tds.
Then why boi is making this rules.
Please confirm that what is the new rule .

Thanks
Mahesh soni