[Resolved]  Bank Of India — transaction failed but money got debited from my account

Dear sir/madam,

This is to inform you that i had purchased bigbazaar profit club membership card of rs 10100/- using boi debit card. When we first time swap the card the generated charge slip showed the transaction failed but amount of rs.10100 debited from my account. I also lodged complaint in bank with ref. No. 031117data95608 but no action was taken.
All details are enclosed in picture.
Warm regards
Rakesh kumar chaturvedi
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2021
Complaint marked as Resolved 
Bank refund of amount
Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2368
    Pending
    0
    Resolved
    291
    Bank Of India Phone
    +91 63 2227 1335
    +91 22 4091 9191
    Bank Of India Address
    Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
    View all Bank Of India contact information