Bank Of India — Unauthorised debit messages

Address:

Gandhinagar, Gujarat

I had received messages from BOI STAR SANDESH about money being debited from my a/c in the name of POS-MPESA and POS-SBI BUDDY which is not authorised by me on 22/02/2016.

i have also transferred INR 10000 twice from state bank of india to bank of india through net banking on 22/02/2016. i had not received any credit message. my balance has to b more than 20000 INR but it shows only 90.05 INR after plenty of debit message as mentioned above.

kindly resolve the issue as soon as possible.