Bank — Processing fee refund.

Address:	110084
Website:	[email protected]

Not refunding processing fee amount even though the home loan not sanctioned,

Myself Shalu Chaudhary

.This is regarding the Pre-approved loan that i approached HDFC for . They promised me for 25 lacs after seeing all my salary slips and documents though after receipt of processing fee, they reduced it to 21 lacs. Further, I Was later informed that they do not approve loan for the area i chose (Uttam Nagar).
So I denied for the same .

Now they told me that they will deduct their agency charges and refund the balance amount. However, they are now not picking my call and also are not responding to texts .

People i had been contacting were Ms. Namita Sahoo, Ms. Rakhi and Mr. Ritesh in this regard .
I am ready to bear the INR 3000 + Taxes amount as their agency fee, but they are not repaying the balance even.