Axis Bank Limited (Shakti Nagar Branch) — Wrongly deducted money from bank account | |||
Dear Sir I have a salary bank account with axis bank branch shakti nagar A/c no. [protected] and customer D[protected]. On 27/04/2013 the bank has wrongly debited a sum of Rs.587.97/- from my account for AMC charges pertains to a Demat A/c but i have no such account with Bank. i have submitted my complaint letter to the base branch and i had a conversation with Mr. Deepak(Customer Representative) and he assure me for a needful action as soon as possible but its 1 week past there is no response from such branch. I hope an earliest needful action from your good side. Thanks kamal Kumar [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
In your case you will have to contact the bank whose ATM you were operating, giving them the account details of the Debit card you were using. Once they find the discrepency in the cash disbursement from the ATM machine, they will refund it back to the same account.
The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.
Please be also advised to keep the slips containing the error messages handy though, in case they were required.
Trust this would suffice.
The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.
Please be also advised to keep the slips containing the error messages handy though, in case they were required.
Trust this would suffice.
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Banking — wrongly money deduct with my account
Hi DearI have a complaint against sbi fatehpur (u.p.) branch in the atm cash not come out any cash deducted with my account I had send the mail to all the sbi executive but there are nothin response this incident happen on 04.04.2009
but till now not any response
yours
rekha devi
[protected]