[Resolved]  SBI Banking — Fraud Transaction

Address:

Jamnagar, Gujarat

Dear sir,

Pls look into the mater,
Its very late and we are not able to reply to the customer regarding this wrong transaction. Pls guide..

Complaint Details

Ticket No. AT[protected]
Source BRN
Complaint Date 14/06/2012
Txn Date 12/06/2012
Lodging Date(Effective date of complaint) 14/06/2012
Account No [protected]
Customer Name Mr. SWAMI VIVEKANAND S PANDIT
Atm Card No. [protected]
Customer Details 401, RONAK RESIDENCY, VALKESHWARI, JAMNAGAR 361006 JAMNAGAR Ph: [protected] E-mail:swami.[protected]@essar.com
Product/Services POS related :Online Transaction through SBI Debit Card(Payment Gateway):[protected]:EPG1
Details Dear sir, On 12/06/2012 the account of customer was debited with amount 2002 seven times and one deduction was with amount 1001. As per customer's application he didn't use the atm for the transaction. Its a very serious transaction as the account pertains to salary account of the customer. Pls guide in the matter. Total disputed transactions - 8 Total disputed amount Rs. 15015/- Regards
Requested Amount 2002
Dispensed Amount 0
Disputed Amount 2002
ATM Id:Txn No 00001234:[protected]/1080500/116
Controller Response
GM/CGM Response
Corporate Centre Response
Previous Response
Closing Date
Referred Date
Resolution


Regards,