[Resolved] State Bank of India — SBI Sector 7 Noida - no entry and non acceptance of cash deposit without ATM card and PIn | |||
SBI, sector 7, Noida branch is not receiving cash without ATM and pin entry. Also, guard on the gate denies entry into the branch without ATM card even though I am an account holder with SBI. Why is ATM card and pin mandatory for depositing even small amount? And showing my debit card to a guard is very "shocking" to me from security perspective. On writing to customer care of SBI (at [protected]@sbi.co.in), the response after a few mail exchanges that i get is that they "do not undertake the activity of green channel counter". And they are asking me to contact my Home branch. Are branches designated "green channel branches"? Even if they are green channel branch do they hold authority to restrict my entry into the branch to access "MY ACCOUNT". Being a senior, a pensioned citizen the hassles in accessing "my account" and "my money" is putting me into financial problems. Even I worked as a government employee all my life, but the un-cooperative behavior, mistreatment at the branch gates and not even letting me into the branch to speak to the manager without a debit card has put me through a lot of mental agony. I am tired of running around and complaining. Please help resolve this as I am not in a physical state to run around desks to get this resolved. Pandey Amar Prakash Retired - Accounts, Electricity Board "And SBI account holder" Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My emailid - [protected]@yahoo.com
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We all have faced this with Sector 7 Noida branch. Guard denies entry. even when I visited the branch for getting a bank account opening form I was not allowed to enter.
The branch operates privately at rules never seen in any of the SBI branches.
The branch operates privately at rules never seen in any of the SBI branches.
extremely poor service all account holders are fed up with this SBI branch. whenever I go to deposit cheques in my account I am told by cashier to go to any other branch and deposit cheques there, as their machine in which cheques are scanned is not working. This standard reply is given for the last 1 year.
This way this SBI branch manages to reduce its work load as majority of customers have opened current accounts in other banks and don't use this bank, Imagine if there is no balance in my accounts then I will not go to branch to withdraw cash. So work load is less and you get spare time to gossip and enjoy your tea at expenses of their inefficiency.
Some people asked me in SBI Sector 7 Noida Premises whether this is real SBI branch, as name is sector 7 branch but it is located in sector 1 Noida..
This way this SBI branch manages to reduce its work load as majority of customers have opened current accounts in other banks and don't use this bank, Imagine if there is no balance in my accounts then I will not go to branch to withdraw cash. So work load is less and you get spare time to gossip and enjoy your tea at expenses of their inefficiency.
Some people asked me in SBI Sector 7 Noida Premises whether this is real SBI branch, as name is sector 7 branch but it is located in sector 1 Noida..
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