Barclays Bank — Need noc for lc[protected]

With reference to the above, i have settled the said Loan amount against Barclays Investments & Loans through Fincruise Credit Services, thier authorised Collection agent. where mentioned in the Settlement letter.

But till date i have not received my NOC from them and moreover my name is also not removed in the CIBIL for the said loan.I have here with attached the scan copies of thier settlement letter along with the cheque given to them during the settlemet time.
I kindly request you to go through and verify the scan copies attached here with and requesting to remove the overdue and do the needful.