Barkatullah University — rejection of degree application

Address:

308- RUBBY APARTMENTS, SIDDHI SAFFRON CITY, BEHIND GIRDHAR PARISAR, DANISH KUNJ, KOLAR ROAD, NEAR KEMFORT PUBLIC SCHOOL, Bhopal, Madhya Pradesh, 462042

I, Shachi Kaul, had submitted an application to get my Post Graduation degree. The application was submitted on 13 May 2019. I had also uploaded my final year marksheet as proof and paid an amount of 325 for the same. However, my application has been rejected and the application status shows "application is rejected due to submited to be marksheet, date on 14 May 2019.

I am attaching the screenshot of the status that is showing on the site and also the application that i had submitted.
I hereby request you to inform what the problem is. Or refund the paid fee because I followed all the instructions