[Resolved]  Benelli India — warranty issue for benelli 302r

Sir,
(Pls note: from the date of purchased the bike have 2years warranty as the company rules).

I have purchased benelli 302r bike from new town (Kolkata) showroom on 10/01/2018.
Then after two months from the date of purchased i saw the rear disc plate is cracked, then i mail to benelli many times about this issue, but they did not solve the problem still now. On 08/01/2020 my brother realise that some problem is having on the rear brake of this bike. Then on 09/01/2020 he went to the benelli authorize workshop (Topsia kolkata). Then the engineer found rear brake caliper problem. As a company rules this parts is under warranty. But the workshop manager said that the warranty will not work on. Because, on the service book there was no stamp regarding my first bike service. But it is not my fault, it is there fault. I have other documents proof. And my last bike warranty was on 10/01/2020. Any how the benelli india company is not helping me.
Kindly please look out my all problems (Rear brake caliper and rear disc plate) as soon as possible.
Thanking you,
Hemanta kumar ghosh
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Jan 27, 2020
Complaint marked as Resolved 
Thank you Benelli- India & Mr. Shamsuj for your quick response and interference.
Jan 27, 2020
Updated by Benelli
Thank you Benelli- India & Mr. Shamsuj for your quick response and interference.
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