Bengaluru Metro Rail Corporation [bmrcl] — Rude parking staff

Address:

Mahadevpura

The parking staff at kr puram metro station were absolutely rude and did not allow me to lock my scooter even after they parked it in middle stand and when I asked why I was shouted at and asked to park on the road if I wanted to lock it. Is this any sort of acceptable behavior expected from a service oriented government Institution? I expect strict action to be taken against this so that this doesn't not happen again. There is a way to speak to customers and it would be great if the minimum etiquette of talking like a civilized human being is followed.