Best Bus — Delay In arrival BEST bus no. 473

Address:

Mumbai City, Maharashtra

Dear sir/Madam I travel daily from bandra to vashi naka (chembur) or chembur to ?Bandra. I ususally catch 473 bus to reach at my destination. but this 473 bus always gets late according to the internet and people sits in the depot the bus should come in every half n hour. but it never happens bus gets late for 1 hour, some times it gets late for 1 n half hour or 2 hours specially evening buses. I have complained many time in the Bandra depot ( asking them that, y bus always gets late) but there were not convincing answers i get. some times they cancels the bus without any notifications or announcements. my complain n my question is ... how poor people will travel ( there is only one bus from bandra station to vashinaka )? is publics time is not valuable? from last 6 months i am facing this problem, is there any end to this problem ?