Best — Overcrowded

Address:Mumbai

Dear sir today I was traveling from lokhandwala to Andheri station via bus no 252, first of all the ac wasn't working and the bus capacity should be not more than 30 passengers but there were more than 50 passengers in the bus and I was a bit afraid that the bus might get tilted to one side and fall down. This situation has happened with me repeatedly even when I had caught bus no 266. Please try to get rid of these buses and bring in bigger size buses if possible as lot of crowd travels in this route throughout the day. Aircon of all the buses aren't working i guess so non ac buses also would be great. Please look into this as it gets really suffocating in the current ac buses and also head keeps on banging while applying breaks. For issuing tickets also wastes lot of time as lot of buses have to wait one after the other.
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
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