Besten Solutions Pvt Ltd — Outsourcing data entry - form filling - scam

Address:600017
Website:bestensolutions.com

Just a word of caution: [protected]@yahoo.Co.In

We entered into an agreement with besten solutions pvt ltd, rohini, delhi for 10 seats online form filling assignment after we personally visited their office in july'2015. When we visited their office about 8 to 10 data entry operators were working. Mr. Buneet singh bhatia explained that each user would have to complete 140 forms per day and 3600 forms per months.The acess would be from 9am to 9pm (12 hours) a total of 36000 forms per month from this centre. He also explained about payment which based on percentage of quality achieved. According to him a user with abou 40-45 words per minute typing speed would be able to complete 140 forms and would have sufficient time to do a quality check every day. We also visited a reference centre in delhi (Mr. Aman) provided by mr.Buneet. We were told that they were doing this assignment for about a year now and were achieving the desired numbers with over 90% accuracy. Another centre referred by him also confirmed this over phone. We then paid the deposit of 2.5 lakhs for 10 seats.

We hired experienced data entry operators with typing speed of 50 wpm and above. Mr.Deepak from besten solutions provided training and allowed our users to practice. There are 31 fields of which the user has to enter 29 fields. Some fields have special characters which would require more time to enter.
During practice they were only attempting to learn special characters and therefore we were lenient on number of forms to be completed. The practice session went on for a month. Even at the end of one month they were not able to achieve 140 forms /user within 12 hour duration per day.


We went live in october'15 with almost 20 people working in 2 shifts from 9am to 9pm. To complete 140 forms per system a day it took almost 12 hours due to the kind of work involved and hence there was be no time to do any quality check for errors. At the of 2nd month of rework of first month we were able to achieve 35, 700 forms. However to our surprise we were able to achieve only 65% accuracy and hence were not eligible for any payment and our agreement was also terminated according to the terms & conditions of the agreement.


Now based on our experience in this work we are very sure that the target of 3600 forms per system per 26 days period with a minimum accuracy of over 85% is not possible. Both numbers and accuracy cannot be achieved together. At end of it the centre is bound to lose the deposit and no returns for the work done. It looks like a well designed scam.

Based on our experience we advice not to take this assignment. Another information is that they sent another mail in another company name, fameus solution for a similar assignment for uk proces. I found that the contact number was the same from beston solutions and a lady would talk to you promising excellent returns. Do not fall prey. Scam. Scam. Scam.
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Brother Call me. [protected]. My name is kannan. I am also complaint in this page. I have an idea. Call me.

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    Besten Solutions Address
    Shop No.4, Block-B, Ground Floor, Premises No.114, Gayatri Palace Village Naharpur Sec-7, Rohini, Delhi, Delhi, India - 110085
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