| Address: | Indrapalem Kakinada Andhra Pradesh India 533006 |
Hi, My name is Sasidhar from Kakinada Andhra Pradesh India, I have opened a Betway account and deposited 558000 and change of money in Betway account as opening balance in it and started playing and won some money with total including my deposit was 800000 + INR in it, my account was suddenly locked for verification while playing on the same day I deposited the amount and playing without any notification. I received a email asking to verify the documents along with the phone call asking for my convenient time to discuss, on my reply to the mail, I received a call from Betway verification team and verification was successful and done. My account was unlocked immediately after 10 minutes, later again after few hours, the account was locked without any information and remained locked till today more than 10 days passed, I have sent emails and gone through all the procedures as mentioned in the website, I didn't get any response from them and my own money got stuck in that account, I have followed them in live chats, emails, any many other ways possible but became useless. How come the verification of documents can take so long ? This became suspicious and not relevant or fair playing. Kindly do necessary before loose trust on this company Was this information helpful? | 
