[Resolved]  Bgmi Krafton — BGmi Account Unban Request

Address:Mumbai, 905/906 Raheja Chambers, 213 Nariman Point, India
Website:www.battlegroundsmobileindia.com

Ranjith Manickam
2nd Street, Ulaganathapuram, Ennore
Chennai 600057
[protected]@gmail.com
[protected]
[protected]

Online Gaming,
BGMI KRAFTON
Mumbai, 905/906 Raheja Chambers, 213 Nariman Point, India

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the recent suspension of my account on your platform, which I believe to be unjust and unwarranted. My account username is Username: Warriorartemis, and my account number is BGMI ID_[protected], if applicable.

On[protected], I received notification that my account had been suspended, citing a violation of your terms and conditions. However, I strongly believe that this action was taken without due consideration and investigation into the matter.

I have been a loyal and active user of your platform for 2019, and during this time, I have never knowingly violated any of your terms or engaged in any prohibited activities. I take my responsibilities as a user seriously and have always adhered to your guidelines.

In light of the above, I kindly request the following:

Explanation: I request a detailed explanation of the specific reason(s) for the suspension of my account. This will help me understand the issue at hand and address any potential misunderstandings.

Evidence: Please provide any evidence or documentation that supports the claim of wrongdoing on my part. Transparency is essential in resolving this matter fairly.

Review and Reinstatement: I request a thorough review of my account suspension by your team. If it is determined that the suspension was indeed unwarranted, I kindly ask for the immediate reinstatement of my account.

Appeal Process: In the event that the suspension is upheld, I request information about the appeals process and the steps I can take to contest the decision.

Timely Response: I expect a prompt response to this complaint, as the suspension has caused significant inconvenience and distress.

I value my relationship with your company and have always appreciated the services and products provided. It is my hope that we can resolve this matter amicably and fairly. I believe that open communication and a thorough review of the situation will lead to a satisfactory resolution.

I have attached copies of any relevant documents, such as screenshots, emails, or correspondence related to my account, for your reference.

Thank you for your immediate attention to this matter. I look forward to a swift and just resolution. You can reach me at [[protected]@gmail.com] or [[protected]] to discuss this further.

Sincerely,
M Ranjith
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Sep 7, 2023
Complaint marked as Resolved 
This issue is not resolved my ID is still banned Please help me I never used any illegal cheat engine and did not violate the rules. They never reviewed my account manual. please help me anyone I got mail from the company: [email protected] Email was:- Hello Player, Thank you for contacting BATTLEGROUNDS MOBILE INDIA Player Support! We understand that your account is banned. Please note that you will not be able to use your account before the ban period finishes. In order to ensure a fair gameplay, our Anti-Cheating System will always keep an eye on players' behavior in the game strictly. Any rule violations in the game will be punished after being detected by the system. For more information related to ban, please refer to the below article: https://help.battlegroundsmobileindia.com/a/support/?l=en&s=account-statistics-rank-rp&f=why-was-my-account-banned&p=all If you need any further information/assistance, please feel free to contact us again. Thank you for supporting BATTLEGROUNDS MOBILE INDIA! Best regards, Kevin V. BATTLEGROUNDS MOBILE INDIA Player Support.
Sep 07, 2023
Updated by ranjithbtech30
Please help me. they do not have any customer care service to talk with in person to explain about issue.
In the mail, they never responded properly.
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    Contact Information

    Bgmi Krafton
    Mumbai, 905/906 Raheja Chambers, 213 Nariman Point, India
    India
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